1. General
1.1 We respect your privacy and your right to control your personal information, therefore within the framework of this policy we will present the manner in which we handle the information received from you.
1.2 If you have any question regarding this policy, or God forbid, you feel that your privacy has been violated during communication with us or when using any of the services we use for communication purposes with you, please do not hesitate to contact us via the following email address – [email protected]. present the case in question and attach all the relevant information you have.
1.3 Various technologies are used on the website, some operated by us and some by third parties, which enable monitoring and tracking of the website’s activity and various applications for reasons of adjusting services, data security, analysis of usage patterns, generating insights, advertising and more.
2. Delivery of information
2.1 Any information that you give us, including personal identification information and private information, you are giving us this information voluntarily and with your full consent while knowing that you are under no legal obligation to share this information with us.
2.2 The mere delivery of the information by you constitutes your confirmation that you are residents of Israel, adults and you agree and accept everything detailed in this policy document.
2.3 Your choice to provide personal information will be considered as full consent on your part to provide the information for the purpose of storing and maintaining it in our databases and/or on our behalf, in Israel and abroad, studying it and drawing conclusions.
3. Information content
3.1 You do not have to give us the requested information, its delivery depends solely on your free will and your consent to share your personal information with us.
3.2 Any information that you choose to share with us will be considered accurate, complete and correct information that you have consciously and freely chosen to share.
3.3 By default, we prefer that you do not share third party personal information with us. If you nevertheless chose to share information belonging to a third party, then by sharing it you declare that you have received the express consent of the third party to share the information or that you are legally entitled to agree to the sharing of the information for the third party.
4. Safeguarding information. Any personal information provided to us, subject to the provisions of this policy, will be preserved in accordance with the provisions of the Privacy Protection Law, 5741-1981 (Hereinafter: the “Law“).
5. Database. The information that will be collected from you and about you will be kept in our databases, and we will use it and its products in accordance with the provisions of the law and this policy.
6. Use of Information.
6.1 Using the information you provide, we will be able to understand whether we can help, for the purpose of contacting you, to send updates, questionnaires, tips and more.
6.2 By submitting your personal information, you agree:
6.2.1that the information is used for the purpose of providing our services, processing, characterization, insights, making decisions ourselves and/or through someone on our behalf to contact you regarding your inquiry, for marketing purposes.
6.2.2that the products of the information processing can be used for the purpose of providing dedicated offers.
6.2.3that we will make use of third-party technologies and services for the purposes of providing the services and communication between us and you.
6.2.4that the personal information will be recorded, processed and stored outside the territorial borders of the State of Israel and also that the contact details with you will be used for the purpose of transferring information and electronic mail.
6.2.5that we will be entitled to process and characterize the information provided by you and/or information about your activity, including through someone on our behalf.
7. Technology
7.1 We use various tracking software and technologies, including cookies, tags, pixels, and beacons for authentication purposes, collection and delivery of information, operation of services, matching, targeting and cross-referencing.
7.2 These technologies collect statistical information regarding the activity of surfers and users of the website and its applications. Also, these technologies help provide a better user experience such as cookies used to re-identify surfers and users.
7.3 You can fully or partially block the use of cookies by updating the browser, but such blocking may damage the user experience and even prevent some of the services from functioning properly.
8. Usage patterns.
8.1 We and/or our technology service providers use technological means to collect information about the manner of marketing activity, the interface between you and the services we use for the purpose of communicating with you and information about the patterns of use of the technological means that will be made available to you.
8.2 This information is used for purposes of study, improvement, making suggestions, etc. We share this anonymous information with third parties, such as advertisers, suppliers, partners and any other third party in accordance with our sole discretion.
9. Review, correction and deletion of information.
9.1 You are welcome to contact us to review, correct or delete information related to you, and we will act in accordance with the provisions of the law.
9.2 Personal information, with the exception of contact methods, will be deleted immediately if it turns out that we are unable to help. Any other information will be kept for a reasonable period of time required for the purposes of providing the services and documentation according to law.
10. Order.
10.1 If you place an order for a product or service, you will be asked to provide the details of a payment method in order to charge it, as well as information designed to identify you and your address.
10.2 We will use this information for the purpose of collecting the payment, and, in some cases, for the purpose of delivering one or another product to your address. For your convenience, these details will be kept for communication purposes with you.
11. Information for credit clearance. Information required for clearing credit cards is carried out by a clearing service provider who does not share your credit card details with us.
12. Preserving information.
12.1 The personal information is stored with us and with technological service providers, including the cloud systems of Microsoft, Google, and Amazon.
12.2 Anonymous and statistical information is collected and stored by third parties since our technological service providers may store the personal information outside the borders of Israel.
12.3 The mere delivery of personal or other information constitutes your consent that the personal information will be transferred outside the territorial borders of the State of Israel and stored there.
13. Information Security.
13.1 We take reasonable measures to protect the personal information in our possession and have chosen the services of our technology providers accordingly.
13.2 We do not allow the use of personal information without authorization, in a manner that preserves the required confidentiality and a level of security consistent with the type of information collected in accordance with the provisions of the law and the Privacy Protection (Information Security) Regulations, 5777-2017.
13.3 At the same time, there is always a risk that is beyond our control of harming the confidentiality or integrity of the personal information you provided, so we ask you to carefully consider what information you choose to share with us.
14. Transfer of personal information to a third party.
14.1 By default, we refrain from providing personal information to third parties, except for the purposes of providing our services, a judicial order, a requirement of a competent authority or for a violation of any of the provisions of this policy.
14.2 At the same time, the personal information is received, processed and stored by third parties, in Israel and abroad, such as: Microsoft, Google, and by providing personal information you agree and accept the privacy policy of the service providers, at the following links: https://policies.google.com/privacy , https://privacy.microsoft.com/en-US/ .
14.3 We will provide non-personal information to third parties for various purposes, including improving and optimizing the services provided to you.
15. Updates and direct mail.
15.1 Using the details you provide us, from time to time we will contact you for the purpose of receiving feedback and conducting surveys, to provide you with information on topics in which you have expressed interest or that we believe will interest you, through one or more of the means of communication you provide us such as: telephone, fax, e-mail, short (text) messages , mail, etc.
15.2 If you wish to stop receiving this information, you can use the link that will appear at the bottom of the email message and/or via our website and/or via a written request, to inform us of your wish and we will remove your email address from the list of recipients in accordance with the provisions of the Communications Law (Bezeq and Broadcasting) (Amendment No. 40), 5768-2008.
16. Outsourcing. If and whenever we hire the services of third parties for the purpose of providing the services on our behalf, such as: mailing, delivery, answering questions, etc., we will provide these parties only with the information required for the purpose of providing the services and prohibit the use of this information for any other purpose.
17. Policy update. From time to time, we will update this policy which will come into effect immediately upon its publication on the website. You agree to the change as long as this change does not reduce the level of protection required to maintain the personal information you provided, at the time of its delivery.
18. Contact. If for any reason there is concern that we have not acted in accordance with the principles listed above, please let us know via email: [email protected], and we will do our best to determine and resolve the problem as quickly as possible.